Accident, Incident & Near Miss Investigations

Every workplace event—whether it’s an accident, incident, or near miss—presents an opportunity to learn and improve. Understanding not just what happened but why it happened is key to preventing recurrence and strengthening workplace safety.

Mercer Safety leads thorough, unbiased investigations that dig deep into root causes, contributing factors and system gaps. We work closely with employers, supervisors and workers to gather accurate information, document findings and recommend corrective actions that meet OH&S requirements.

Our approach goes beyond compliance—we help organizations build a culture of accountability and continuous improvement.

Through our investigation services, your organization will:

Identify the root causes of accidents, incidents, and near misses
Receive clear, well-documented findings for regulatory compliance and internal use
Implement practical corrective actions that address hazards at their source
Strengthen your safety program and demonstrate due diligence
Reduce the risk of future events and protect both workers and operations